This Privacy Policy describes how Brand Reflex (“we”, “us”, “our”) collects, uses, and shares information about you when you visit https://brandreflex.ai (the “Website”) or interact with our pilot product. We've kept this policy short and direct on purpose.
01Information we collect
We collect a limited set of information, all of it described below.
Visitor analytics
We use Google Analytics 4 with IP anonymization enabled to understand how the Website is used. This includes page views, referral source, device and browser type, anonymized IP address, and approximate location at the country or region level. We do not collect precise location data.
Information you provide
If you contact us by email or book a discovery call through Calendly, we collect the information you provide — typically your email address and any details you choose to share about your inquiry.
Cookies
We use Google Analytics cookies to support the analytics described above. We do not use third-party advertising cookies, retargeting pixels, or marketing trackers.
02How we use information
- To understand how visitors use the Website and improve it
- To respond to your inquiries and schedule discovery calls
- To provide pilot access if you've requested it
- To communicate updates about the product, where you've consented to receive them
We do not use your information for advertising. We do not sell your information.
03How we share information
We share information only with the service providers necessary to operate the Website and respond to your inquiries:
- Cloudflare — hosting and content delivery
- Google Analytics — visitor analytics, with IP anonymization
- Calendly — scheduling discovery calls (Calendly's own privacy practices apply when you use their booking interface)
- Email service — when you contact us at the address provided on the Website
We may disclose information if required to do so by law, court order, or other legal process.
04Data retention
Analytics data is retained according to Google Analytics' default retention settings (currently 14 months for event-level data). Email correspondence is retained for as long as it is relevant to your inquiry or to ongoing business operations.
05Your rights
Depending on where you live, you may have specific rights regarding your personal data. We will honor reasonable requests:
- Access — request a copy of the personal data we hold about you
- Correction — request that we correct inaccurate personal data
- Deletion — request that we delete your personal data
- Opt-out of analytics — install the Google Analytics opt-out browser add-on
For EU and UK residents: GDPR rights apply. For California residents: CCPA rights apply. To exercise any of these rights, contact us at berkay@madsdigital.co.
06International users
The Website is operated globally. By using the Website, you consent to your information being processed in the country where the Website's operator is based and in the countries where our service providers operate.
07Children's privacy
The Website is not directed at children under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.
08Security
We use reasonable technical and organizational measures to protect the information we hold. No system is completely secure, and we cannot guarantee absolute security.
09Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent change. Substantive changes will be communicated where appropriate.
10Contact
For questions about this Privacy Policy or to exercise any of your rights, contact us at berkay@madsdigital.co.
A note on this document. This Privacy Policy is a starting template intended to reflect how Brand Reflex actually operates today. It is not legal advice. We recommend consulting qualified legal counsel before relying on this policy for compliance with the specific laws of your jurisdiction or for the requirements of paying customers, regulators, or audit programs.